IEA Training Manual - Module 8

4.1 Step 1. Identify Major Issues and Monitoring Questions, and Develop Specific Measures

The first step in a self-assessment is to identify major issues that should be monitored and evaluated, and the key questions associated with these issues. Based on the framework introduced in Section 3, key issues and questions to be addressed include the following:

Outcomes

  • Your Change Statement – Have the desired improvements in policies and policy processes that you identified in your impact strategy been realized? What other improvements in policies and policy processes have you observed during and following your national IEA process? (see section 3.3.1 for guidance)
  • Effective Relationship Management – What changes in the thinking and actions of policy-makers and decision-makers (and other important relationships) have you observed? (see Table 2 for guidance)

Activities and Outputs

  • Effective Knowledge Management – Is the right knowledge being generated, and is that knowledge salient, credible and legitimate? (see Table 5 for guidance)
  • Effective Opportunity Management – Are opportunities being leveraged for effectively communicating that knowledge to those persons in a position to influence change? (see Table 4 for guidance)
  • Timely completion of activities and outputs – Are the key activities and outputs necessary to complete your national IEA being completed on time and at the desired level of quality? (see Figure 6 for guidance)

Successful management of the national IEA process will require juggling these major issues effectively during each stage of the process.
A self-assessment matrix is a useful planning tool for internally conducted monitoring and evaluation (Lusthaus and others 1999). Tables 5 and 6 suggest ways to organize your self-assessment matrix, based on the above framework.

Table 5: Outcome-based Measures: Possible Organization of Your Self-Assessment Matrix

Key Issues/Questions Specific Measures and Target
(See Tables 2, 3 and 4 for guidance)
Data Source Data Collection Method
Your Change Statement
Have the desired improvements in policies and policy processes that you identified in your impact strategy been realized?
What other improvements in policies and policy processes have you observed during and following your national IEA
process?
     
Effective Relationship
Management

What changes in the thinking and actions of policy-makers and decision-makers (and other important relationships) have you observed?
     

Table 6: Activity and Output-based Measures: Possible Organization of Your Self-Assessment Matrix

Stage of the National GEO Process Key Issues/Questions Specific Measures and Targets Data Source Data Collection Method
Stage 1
Inception
Timely completion of activities and outputs See Figure 6 for guidance    
 
Effective Knowledge and Opportunity Management See Table 3 and 4 for guidance    
Stage 2
Institutional Setup
Timely completion of activities and outputs      
 
Effective Knowledge and Opportunity Management      
Stage 3
Scoping and Design
Timely completion of
activities and outputs
     

 
Effective Knowledge and
Opportunity Management
     
Stage 4
Planning
Timely completion of
activities and outputs
     
  Effective Knowledge and Opportunity Management      
Stage 5
Implementation
of IEA
Timely completion of
activities and outputs
     
  Effective Knowledge and Opportunity Management      
Stage 6
Communication
and Outreach
Timely completion of
activities and outputs
     
  Effective Knowledge and Opportunity Management      
Stage 7
Evaluation
Timely completion of
activities and outputs
     
  Effective Knowledge and Opportunity Management      

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- - 16 Mar 2012
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- - 07 Mar 2012
agree. Also, people ndneieg to be billable / account for every hour of the day mostly perceive an internal barrier to share insights with other people, since these insights may be the main thing setting them a part from their colleagues. Or, the insights may enable them to get the job done quicker than their colleagues, as knowledge is a personal USP. Also, some organisations maintain some levels of competition' within their organisation. Whether this is a good thing, I'll leave up to you to decide.To take this one level further . Let's assume that you have a company forum or wiki on which general population' can post questions/share information; would this be done for things other than e.g. a lost file?The solution to these questions in my view lie in how one is rewarded for ones contribution to the wiki-content. So, how could participants whose contributions add value be rewarded?Looking at the client side Is it the client or the product or service supplier who is hesitant to use a wiki?