:: Lessons Learned

LESSONS LEARNED [RELEASED 2007]
Lessons presented in evaluation reports are often of highly variable quality and limited utility. They are “often platitudes borne of a felt need to demonstrate engagement in the ‘knowledge society’ or simply to satisfy the specified evaluation requirements”. Even where high quality lessons are developed, they are seldom communicated effectively to their intended audiences. In order to enhance the quality of lessons, improve their utilisation, and aid their dissemination and communication, a Framework of Lessons from Evaluation is presented in this paper.

The framework consists of common problems, issues and or constraints to which evaluation lessons relate using ‘Mind- mapping’ software and ‘problem tree’ techniques. Evaluation lessons were systematically classified within the resulting Framework of Lessons. The proposed framework of evaluation lessons is best used within the context of interactive ‘face-to-face’ communication with project / programme managers to ensure that evaluation lessons truly become ‘lessons learned’.

 

Click here to view the online version of the Lessons Framework