The UNEP‑AREA Refrigerants Servicing and Best Practices Manual is a comprehensive training resource designed to support refrigeration and air‑conditioning (RAC) technicians in the safe, efficient, and environmentally responsible use of refrigerants. Developed by UNEP OzonAction in collaboration with the European Association of Refrigeration, Air Conditioning and Heat Pump Contractors (AREA), the manual responds to the growing need for updated skills in handling low Global Warming Potential (GWP) refrigerants, including those with higher flammability such as A2L and A3.
Targeted primarily at technicians and training institutes in developing countries, the manual provides practical and theoretical guidance to ensure proper refrigerant management, reduce environmental impacts, and improve system performance and safety.
The manual is structured as a flexible, modular training programme consisting of 10 individual modules that can be combined to create tailored courses, alongside eight pre‑assembled courses ranging from short sessions of five hours to comprehensive programs of up to 56 hours. Each module or course is delivered as a complete training package, including lecture notes, presentations, assessments, trainer requirements, equipment specifications, and certificate templates, enabling trainers to deliver high‑quality and consistent instruction. The content combines both theoretical knowledge and hands‑on practical training, covering essential areas such as refrigerant characteristics, environmental considerations, and safe handling practices for conventional and alternative refrigerants.
Through this integrated approach, the manual builds critical competencies for technicians, including the safe handling, storage and transport of refrigerants, leak detection and prevention, compliance with relevant policies and standards, and the selection of appropriate refrigerants for different applications. It also provides detailed guidance on managing the risks associated with more flammable, low‑GWP refrigerants, helping to prevent accidents, improve system efficiency, and minimise environmental harm. By strengthening technical capacity in the RAC sector, the manual supports safer operations and contributes to the global transition to climate‑friendly cooling solutions.
The training manual is available through the OzonAction Download Portal, where registered RAC training institutes (registration form) can request access to modules and courses.
